微软招聘CCIE— 2008-5-14

chinamoon

微软(中国)有限公司

Lab Engineer - STB

The Server and Tools Business (STB) China organization is looking for an experienced Lab Engineer to drive lab excellence. If you are excited by the prospect of working in one of the largest R&D lab in Microsoft China this opportunity may be for you. You will work closely with STB China developers and testers to design and implement the excellent lab solutions and provide best practices and services. You will contribute to the STB China Engineering Excellence efforts and will have prominent exposure to the STB China R&D Leadership Team.
Core Responsibilities:

• Design, implement and maintain the servers, systems, network infrastructure and facilities necessary to develop and test Server and Tools products.
• Understand complex dev and test problems and requirements, and then work closely with developers and testers to design, communicate, deliver and maintain the lab solutions.
• Administrate servers, systems, and infrastructure in areas such as automatic OS setup, data backup, system health monitoring, and scheduled maintenance.
• Be part of R&D Engineering Excellence team to improve the lab usage efficiency by facilitating R&D efforts ** lab aspect.
• Optimize and document the lab processes and design and deliver lab user education.
• Provide analytical lab reports, strategic suggestions and evaluative solution information for leadership team to make business decisions.
• Participate in the new R&D lab design and build in Shanghai and ensure the smooth migration.
• Interact with the third-party product and service providers to ensure their service level.
  

Qualifications:

• 4+ years network/system/support engineer experience, with develop and test background is preferred.
• Proficiency in network design, configuration and troubleshooting including switching, routing, VLANs, SNMP and etc.  Certifications like CCNP or CCIE would be an added advantage.
• Experience on Dell / HP mainstream server and storage configuration, diagnostic and troubleshooting.
• Strong knowledge of Windows scripting, Microsoft operating system and domain knowledge.
• Ability to communicate complex content with strong analytical and organizational skills and drive for long-term solutions and deliver short-term fixes.
• Passionate to learn new technologies and take big challenges under pressure.
• Excellent customer service skills and strong written and oral communication skills in both Chinese and English.
• A bachelor or master degree in Computer Science or equivalent field is required.
  

chinamoon

Location: Shanghai
Open Number:1

Security Support Engineer
Can you handle the truth?
Security Support Engineer's provide information, communications and responsive and reliable resolutions to the most critical and highest impact security related problems facing Microsoft's personal, professional and corporate customers using Microsoft software products. As part of the PSS Security Incident Response team you will proactively and reactively communicate on, identify, troubleshoot and resolve security threats and attacks involving Microsoft products.

Roles and Responsibilities

- Represent Microsoft on security support issues and communicate with internal and external customers via a variety of mediums to identify solutions for technically complex problems and security threats in Microsoft products.
- Solve problems with varying degrees of complexity with both broad product knowledge and in-depth security knowledge. Often, these problems will not only be technically complex, but also politically **ged situations requiring excellent customer skills. Efficiently manage the relationship with these customers and thoroughly documenting their cases.
- Support security related products and issues such as Microsoft Internet Security and Acceleration Server, Microsoft Forefront Antigen, Microsoft Forefront Security Client, Microsoft Security Baseline Analyzer, Rights Management Service, Software ** Services, Virus Infections and System Compromises.
- Manage security, confidentiality and privacy of sensitive company and customer data
- Handle CritSit cases in technically challenging and politically hot situations.
- Available to participate in 24x7, on call support, and travel to a customer's site under short notice and work remotely. (preferred)
- Collaborate on cross-team and cross-product technical issues with resources ** other groups to resolve customer issues. Collaborate Tech Leads and CPR engineers effectively. Report software bugs and customer suggestions.
- Use trace analysis, source code, and other sophisticated debugging tools to analyze problems and develop solutions to meet customer needs; may involve writing code.
- Lead and participate in triage meetings to share knowledge and develop customer solutions. Share best practices with team members. Act as technical resource for broad and complex issues. Develop and deliver "in depth" technical training to engineers.
- Write complex technical knowledgebase articles, virus bulletins, white papers, FAQ's, call scripts and sample programs.
- Maintain strong working knowledge of pre-release products and take ownership for product improvement in key product areas.

Required Skills/Knowledge

- Good Communication Skills-Spoken and written English (including technical writing)
- Excellent demonstrated customer service skills
- Effective learning skills
- Works well in a team environment
- Strong problem-solving skills
- Background in Technical Training
- Understanding of security vulnerabilities, exploits, compromises and related malware as these relate to Windows and Microsoft products.

Experience

- Five or more years experience in systems development, security and network operations, software support or I.T. consulting. (required)
- Two or more years experience securing Windows systems and Microsoft products in both home user and enterprise configurations. (required)
- Four or more years industry experience with Microsoft products (required)
- Strong knowledge of current Windows products including Microsoft® Windows 2003 Server, Microsoft XP, Windows 2000 Server/Professional (required)
- Two or more years experience identifying and responding to hacking incidents, large and small scale virus infections and analyzing systems for symptoms of compromise. (preferred)
- Experience with and/or experience supporting Microsoft Security Baseline Analyzer and Software ** Services (preferred)
Strong knowledge of UNIX or other operating systems (preferred).

Education
- MCSE-2000, MCSE 2003, or MCSD (required)
- B.S. degree in C.S. or E.E. or equivalent (preferred)
- CISSP, CISM, CCNP or CCIE (preferred)

Jeff.

E文太深奥了      看米懂 ~~~~~~~顶

zolo1987

5或以上的系统发展?经验,安全和网络实施经验?软件支持或IT顾问经验
2年以上的WINDOWS系统方面的经验?
就看了2行,感觉很变态....
2行就如此之变态..得一孔而窥全豹.

Power

要求真的很高 。。加油！！

讨厌猪

Alienrock

no chinese input on my laptop in my office!!!
sorry, english again!!

MS is really like a heaven to us! but the ticket to heaven is not cheap as you saw on the requirments.
i think it is kind of encouragments to us.
we have to pay in order to gain!
                                                -James.Zou

HELLENY

you can get  the tickets to your heaven~

zolo1987

真好玩，叫James.Zou了
我也来个，我叫  Lord of the Ring .Yuan
银雪也找到自己的天堂了：）
但愿在国外能过的开心：）能想起我们哟

YoYo娴

楼上说的是啥子呀